Yes, BIDMC VirtualVisit is a private, secure, HIPAA-compliant tool that allows you to consult safely and confidentially with a doctor online. Exit the web browser or app and relaunch by clicking “Begin Video Visit.”. Once complete, click “Begin Visit.”. Saint Luke’s staff, patients, and visitors are all treated with respect and compassion. What settings do I need to have enabled on my smartphone for a video visit? See, Complete your eCheck-In up to seven days prior to your visit. You can disable your camera by clicking the camera icon. Saint Luke’s offers convenient outpatient imaging at four locations in the Kansas City metro. If your microphone and camera aren't working, exit your application (SaintLukesKC, myChart, or mySaintLuke's webpage) and verify that both your camera and microphone settings are switched to “On” on both your application and your web browser. If asked, allow access to your microphone and camera. You can view your devices by clicking the “devices” option. In 2020, Saint Luke’s College of Health Sciences partnered with Rockhurst University to create the new Saint Luke’s College of Health Sciences at Rockhurst University. Learn more about residencies and fellowships. Google Chrome is the recommended web browser. Telehealth Visits (Virtual) with MercyOne Doctors With a Telehealth Visit, patients meet with their local MercyOne provider through a secure video chat without ever leaving the comfort and safety of their home. You must download an approved app: iOS (Apple Store) or Android (Google Play), What if I’ve already checked my camera and microphone settings and still cannot see or hear the doctor? With the SaintLukesKC app, video chat with a doctor 24/7, make an appointment online, get lab and test results, renew medications, review summaries from past appointments, and pay your bill. Here, you can change your default microphone and camera settings, if needed. Completely exit both your browser and SaintLukesKC/myChart app, then relaunch by following the same steps above. What if I can see myself on the screen, and see the audio wavelength (in green), but cannot see/hear the doctor? See: Set up a webcam—either a camera in your computer or a separate USB webcam. Why can I see and hear the doctor, but they can’t hear me even though they can see me? No appointment needed. Simply select a physician and connect. If you are on the same device talking to someone (e.g. Saint Luke’s offers additional educational programs, courses, and opportunities across the health system in several specialties and areas of focus. Monday – Friday, 7 a.m. – 5 p.m. Our mission is to provide residents of senior living homes with a vital lifeline of emotional health in this time of crisis when they can no longer be visited in person. Click “Put Me In Line.”, Add information about what you would like addressed during your visit, then click “Put Me In Line.”, You will be prompted to complete eCheck-In. Is my visit private and secure? Call mySaintLuke’s Customer Service at 844-446-5479. Through virtual visits with volunteers, residents can find the comfort of a friend—easing loneliness, anxiety, and fear of isolati Make sure you've disabled your pop-up blockers in your browser. ‎Your source for on-the-go, anytime access to Saint Luke’s Health System. A tradition of learning excellence Since 1887, Saint Luke’s has played an integral role in high-quality, expert medical education in the Kansas City area and beyond. Saint Luke’s College of Health Sciences has graduated nearly 5,000 health care professionals. Do you think you may have coronavirus? BACK TO SAINTLUKESKC.ORG Internal Candidates View Jobs Throughout the COVID-19 pandemic, Saint Luke’s Health System is committed to providing exceptional care for all patients and a safe and healthy atmosphere for our team. See, A working camera and microphone on a mobile device or computer. For student convenience, many programs offer 2+2 agreements with other institutions for a bridge to undergraduate degrees. If your microphone and camera aren't working, exit your application (SaintLukesKC, myChart, or mySaintLuke's webpage) and verify that both your camera and microphone settings are switched to “On” on both your application and your web browser. To virtually visit a provider, you must have: We offer instructions for immediate care offered through Saint Luke's Convenient Care and scheduled visits through your primary or specialty care provider: Instructions for beginning your video visit: To schedule a virtual visit, call your Saint Luke's primary care or specialty care provider. 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