The Shpock app been giving us issues for days now, we can ask about things, make offers & buy items with hardly any issues other then notifications not always coming through, been lucky not lost buying anything yet but can see it happening. If you click 'Yes', your account will be permanently deleted. Know your item will arrive as expected, or you'll get your money back! By visiting this page, a fresh site status test is perfomed on the shpock.com domain name as our website down checker tool handles all requests in real-time. I can't find anything on Shpock about what the next steps are for a buyer not responding. Loyalty doesn’t pay. Many thanks for any assistance you can offer regarding this matter. The few pictures that have uploaded, they're not even the right way up! When I told the seller this they apologised but didn't want to pay for the return of wrong item or cost of sending out the correct item. You can contact us via phone at +44 20 80 80 6578. from 8am to 4pm each day. SHPOCK is the car boot sale app that allows users to buy, sell or give away items in your local area. WITH SHPOCK YOU CAN: List adverts for sale in seconds: add photo, a few words, price… and that’s it! I have kept an eye on my emails, including junk and spam folder. WHEN DID YOU LAST SWITCH YOUR CAR OR HOME INSURANCE PROVIDER? It looks as if seller used his partners banking details for payment. I want a mirrored front microwave and so looked on Shpock before buying new. That was on sunday 8th. Hi T O, We are really sorry to hear that. I have not received any communication from them or the seller in 3 weeks. Make great bargains, great deals and earn cash. 21/04/2017. This site uses cookies. I contacted Sphock to log a complaint and they sent a message to him to contact me. Sign up to get the latest stories, news, reviews and money saving offers across energy, insurance, broadband, mobile and more. We however will deactivate ANY unjustified review. I can’t contact the seller TERRIBLE experience - VERY frustrating. We are very sorry to hear about this. My watch sold on Shpock and now the buyer is not responding to my messages for meeting up and exchanging goods for money. Shpock sent an email to the buyer (most probably for clarification of the issue) and also said they will email me too. Our customers save an average of £400 by switching gas and electric. He replied and threatens to take this matter further (whatever that might mean), that I wasted his time and again wants his money back. Thanks. MM. You've already flagged this Reply from Shpock. I saw one on there that was a combination microwave with grill and oven for £30 advertised in 'great condition'. Select a reason and describe the problem. Had a bad experience - lost money as Seller stopped responding after receiving the money and story finished . I have been waiting for over two hours for the pictures to upload. With Buyer protection we give you peace of mind. language. As we do not monitor reviews, we can not prevent users from reviewing someone else. Second hand, used or new does not matter – connect with buyers and sellers locally and nationwide. Share. They have not contacted me … We are currently checking whether the shpock website is not working from here. Don't get cold feet - find the best deals in your area. Get answers to the most common questions and learn how to use Shpock like a pro. Save hundreds on your car and home insurance. Make great bargains, great deals and earn cash. The parcel was collected but not delivered. E-mail. Shpock makes buying & selling faster and safer than ever. Share. Your experience can help others make better choices. See all reviews. This would stop any time-wasting. If this is a time waster i would like to cancel the deal which is legally binding according to shpock. Unfortunately, the seller is not responding despite myself and Shpock leaving messages for him. The buyer is not replying to my messages anymore either. Click on the dots in the upper right corner of the chat. So it looks like the bastard has scammed me I'm just hoping my bank or PayPal can refund me my £510 back into my bank account. Sign up to our newsletter to get the latest stories, news, reviews and money saving offers across energy, insurance, broadband, mobile and more. Click on 'Report partner'. Please select the correct reason: Partner is not responding: Your partner does not reply anymore after both confirmed the deal. Is it something the police or his bank (we have his sort code) would be interested in investigating? By continuing to use the site you are agreeing to our use of cookies. Shpock website for business customers. patient, generous a pleasure to meet. First seller stopped responding, so I sent the same request to another seller and after first day, that seller is not responding too. I hope these fiverr sellers are not scammers to take away the money. I have sent same email to shpock twice. i have tried to sell cabana 4 seat bar set for 150 pounds but i got an … I have not posted any material that is in breach of A Spokesman Said’s Terms and conditions, and I confirm that all the information I have provided is entirely accurate. Ridiculous service. I will be moving house soon and need to get rid off stuff and this waiting situation is not helping at all. Hi T O, We are really sorry to hear that. Are you sure you want to delete your account? Shpock boot sale & classified makes buying & selling faster and safer than ever. So I guess i’ll wait a while and try again later. You've already flagged this Reply from Shpock. A gaming laptop was purchased on Sphock. What's our best course of action from here? Craig's complaint against Shpock. WHEN DID YOU LAST SWITCH YOUR CAR OR HOME INSURANCE PROVIDER? Second hand, used or new does not matter – connect with buyers and sellers locally and nationwide. Useful. i have tried to sell cabana 4 seat bar set for 150 pounds but i got an offer from lady to for 100 pounds hence i accepted it. Would be helpful also if shpock cust services could respond Comments (5) Shpock Team | 04/07/2017 | VERIFIED. Since that i have sent her 3 messages and no answer yet. I have not posted any material that is in breach of A Spokesman Said’s Terms and conditions, and I confirm that all the information I have provided is entirely accurate. Buyer not responding Complaint against Shpock Hi I have sent same email to shpock twice. Hi Your respectfully Mr C Taylor. Any suggestions? Join over 61,000 people receiving money-saving tips and shocking stories from our experts every week. Sign up to get the latest stories, news, reviews and money saving offers across energy, insurance, broadband, mobile and more. get in touch phone+44 20 80 17 31 00 email [email protected]. Craig Taylor. Seller stated he would send copy of postal receipt, but hasn't to date. Refresh your browser. (13 Posts) Add message | Report. Complaint againstShpock. It is ridiculous! Are you sure you want to delete your account? Item was paid for, to that value of £125.00 which included postage. Force a full refresh of your browser page by clicking Ctrl + F5 at the same time. Loyalty doesn’t pay. How do I rate a seller? But seller has a history of selling items on Sphock, also. EXCLUSIVE: Ticket Selection - website investigated by police is still allegedly ripping off hundreds of customers, Christmas on a budget – make great gifts affordable by switching energy supplier, plus car and home insurance, 13 must-have Christmas gifts - and how to afford them. Find out more here. Join over 61,000 people receiving money-saving tips and shocking stories from our experts every week. learn more Terms & Conditions shpock.com. Given rating: 5. | Read 41-60 Reviews out of 2,430 Find out more here. Don't get cold feet - our customers save an average of £350 by switching gas & electric. Seller not responding to full price offer I've just offered the full asking price for a piece that is for sale on Shpock. Still no email from Shpock. A gaming laptop was purchased on Sphock. I bought a cd of a seller on Shpock, she agreed to send it with payment being made via PayPal. Sign up to our newsletter to get the latest stories, news, reviews and money saving offers across energy, insurance, broadband, mobile and more. I said that in that case I would have to request a full refund and return as it was not worth the money if i had to repurchase the item i didn't receive. They did supply proof of postage as they used one of Shpock’s recommended delivery partners. Hi Craig, Seller has now emailed again asking me to reclaim my money. Join the 2,430 people who’ve already reviewed Shpock. If shpock.com is up but it's not working for you, you can try one of the following tips below. cannot speak more highly thank you so much for your kindness xxx... Karen C. 02/05/2019. Share your ads on Facebook or Twitter and sell faster. Emails requesting information regarding postage tracking number and communication have been sent, many times to seller, without response. I have sellers Sphock account address, there Paypal address and also there banking details. NOT user friendly I have been searching all over Shpock’s help pages and if they give information, it’s usually either outdated or not true. Back to shpock.com. Item was paid … Here’s some of our top tips for staying safe when buying and selling with Shpock: Only talk to other users via Shpock: We can’t help if we can’t see the messages, so make sure you only talk to other users directly through Shpock … Know your item will arrive as expected, or you'll get your money back! Regards Star1234567890 Sun 17-Jun-18 11:46:53. Compare cheap quotes for free now - no hassle, no obligation. NOT WORKING Shpock website down for everyone or is it just me? Shpock would improve if it provided an escrow service ie, hold a payment with an offer, requiring the buyer to have ‘skin in the game’. Log in. Developer Response , Hello. Now forcing buyers to pay via shpock wallet which is not on. This, by all accounts feels let me theft. Show password Forgot password. If you click 'Yes', your account will be permanently deleted. This should work on Internet Explorer, Firefox and Chrome. I can’t contact the seller TERRIBLE experience - VERY frustrating. Read Anisa's experience of Shpock, and other reviews on A Spokesman Said. I'm done with it! Know your item will arrive as expected, or you'll get your money back! I googled it's model number and saw it was £100 new. ARE YOU BEING RIPPED OFF BY YOUR ENERGY PROVIDER? Password. Surely a scam. 41 comments. Seller is not willing to negotiate & find a suitable resolution & not responding. Given rating: 1. excellent service from lovely lady. By continuing to use the site you are agreeing to our use of cookies. Reply. To think these Shpock sellers are in the wrong!? The seller wanted payment by bank transfer so we've got his bank details and his name. Anyway, I've never received the cd and the seller sent me an e-cheque with refund and a note attached saying basically if the cd arrives to just refund back to her, unsurprisingly the e-cheque bounced so I requested the money back from her...again she never refunded me. Shpock is a marketplace and classifieds platform that brings millions of private buyers and sellers across the United Kingdom together - London, Brighton, Birmingham, Bristol, Manchester, Leicester and Liverpool are amongst the most active areas for second hand shopping. [LAPSED] Seller not responding or issuing postal receipt after receiving £125.00 cash for gaming laptop. I am now very concerned that monies have been stolen !. Create search alerts and catch the newest offers on your favorite items. In addition, both sides benefit from PayPal’s Buyer Protection or PayPal’s Seller Protection. Either buyer wants it or not. Don't get cold feet - find the best deals in your area. Save hundreds on your car and home insurance. He did and said he was away and needed to find the delivery details. Great ‘seller not responding’ information, as i’m in the middle of one right now! Seller has now emailed again asking me to reclaim my money. Is there a standard procedure in order to follow this up? I brought an item from seller Charles Alves on Friday evening from Shpock I paid by using Paypal (friends & family) I've messaged him yesterday and today about when he will be posting the item but he isn't responding and now shut the chat on Shpock. Doesn't let me leave bad feedback for a seller that is messing me about and cancelled the transaction because i refused to pay through a 3rd party. Our customers save an average of £400 by switching gas and electric. Nothing to do and claim your money back - as shpock have already declared they hold … The seller then opened a case 2 days before Shpock were to release the funds in my Shpock wallet. “ Not user friendly at all and too many scammers on it. I did not receive my item and the seller has not responded to my request for a refund. I'm worried sick! Compare cheap quotes for free now - no hassle, no obligation. We're all pretty sure it was a scam - he's not responding & had double sold some of the figures to myself and another of the buyers. Log in. I have bought couple of gigs and the sellers are not responding. I just want my money back and the seller to stop messaging me Will NEVER use this site again Useful. I paid twice for the same request. Abbie T. 21/09/2019. See more. I said that I’m sorry to hear this, but he saw the item before he bought it, was aware that it is second hand and that I have no reassurance that the damage was not caused during his transport. Since there’s no way to contact sellers on their phone - no sign of message’s that you are sending are been read by users or not and we Just have to sit back wait and rely on the other side to be honest in the deal. He has not contacted me since and every time I try and contact sphock for help they send me a message saying that I have already logged a complaint. Becoming more popular since its launch in 2014, customers are flocking to the site and app to g… Shpock boot sale & classified makes buying & selling faster and safer than ever. ARE YOU BEING RIPPED OFF BY YOUR ENERGY PROVIDER? No listing and transaction fees. With Buyer protection we give you peace of mind. So by all accounts looks like a normal, reputable seller. Reply. Why sell on Shpock if you won't take a payment through it? Shpock have basically said it’s nothing to do with them. I have contacted the seller on numerous occasions and he is not responding. This site uses cookies. Plus postage is already set so what now happens if you want to purchase more then one item from the same seller double postage fees aswell as double payment for buyer protection. Alternatively please send us a private message with the details or an email to, EXCLUSIVE: Ticket Selection - website investigated by police is still allegedly ripping off hundreds of customers, Christmas on a budget – make great gifts affordable by switching energy supplier, plus car and home insurance, 13 must-have Christmas gifts - and how to afford them. Don't get cold feet - our customers save an average of £350 by switching gas & electric. Now forcing buyers to pay via shpock wallet which has not even been set up right fees are more expensive then paying via PayPal. Support; supporters 0; Shpock has responded. I just want my money back and the seller to stop messaging me Will NEVER use this site again Useful. And I've attempt to contact Sphock concerning this, but unable to find any phone number relating to Sphock. With Buyer protection we give you peace of mind. Troubleshooting. Of postage as they used one of Shpock ’ s nothing to do them... Wanted payment by bank transfer so we 've got his bank ( we have his code! Your ads on Facebook or Twitter and sell faster could respond Regards MM has not even been set right. Recommended delivery partners anything on Shpock about what the next steps are for refund. 3 weeks full price offer i 've just offered the full asking price for a refund responding your... As seller stopped responding after receiving £125.00 cash for gaming laptop buying new 2,430 shpock seller not responding who ’ already. On Shpock the correct reason: Partner is not willing to negotiate & find a suitable &! Issue ) and also said they will email me too 2 days before Shpock were to release the funds my... Contact us via phone at +44 20 80 17 31 00 email contact @ shpock.com one there. Our best course of action from here me too service from lovely lady probably for clarification the! Been sent, many times to seller, without response t O, can... 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Shpock before buying new even the right way up standard procedure in to! About this with them Shpock Team | 04/07/2017 | VERIFIED 6578. from 8am to 4pm day. Permanently deleted on the dots in the wrong! uploaded, they 're not even right! Sent her 3 messages and no answer yet and catch the newest on! Your browser page by clicking Ctrl + F5 at the same time phone number relating to Sphock in area...